Linking Tyntec SMS as a source
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Contents
This source is currently in alpha. The interface and available tables may change.
The Tyntec SMS connector syncs message status, contacts, phone numbers, and more into the PostHog data warehouse, so you can analyze them alongside your product data.
Prerequisites
Credentials that can read the data you want to sync. PostHog only reads data, so read access is enough.
Adding a data source
- In PostHog, go to the Sources tab of the data pipeline section.
- Click + New source and click Link next to this source.
- Enter your credentials (see Configuration below) and click Next.
- Select the tables you want to sync, choose a sync method and frequency, then click Import.
Once the syncs are complete, you can start querying this data in PostHog.
Import SMS delivery statuses and BYON phone book data from tyntec. Get your API key from the tyntec Business Center.
You'll be asked for:
- API key
Sync modes
Each table can be synced in one of several modes, depending on what the source supports:
- Webhook (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
- Incremental – only new or updated rows are synced on each run, using a cursor field (such as an
updated_attimestamp). Cheaper than a full refresh, but deletes aren't captured. - Append only – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
- Full refresh – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.
See sync methods for a full explanation of how each mode works and how to choose between them.
All Tyntec SMS tables are full refresh. Each sync replaces the contents of the table.
Configuration
| Option | Description |
|---|---|
API keyType: password Required: True | |
SMS request IDsType: textarea Required: False | Request IDs of sent SMS messages to import statuses for, separated by commas or new lines. tyntec has no bulk message list, so the MessageStatus table only contains the messages listed here. |
Supported tables
| Table | Description | Sync method | Incremental field | Primary key |
|---|---|---|---|---|
MessageStatus | Delivery status of sent SMS messages, fetched per request ID configured on the source. | Full refresh | — | — |
Contacts | Contacts registered with tyntec's BYON (bring-your-own-number) contact service. | Full refresh | — | — |
PhoneNumbers | Phone numbers registered in tyntec's BYON phone book. | Full refresh | — | — |
PhoneRegistrations | Phone number provisioning requests in tyntec's BYON number service. | Full refresh | — | — |
Troubleshooting
- If the connection fails with an authorization error, the API key is wrong, expired, or has been revoked. Create a new one, then reconnect the source.
- If a table syncs no rows, the credential may not have access to that data. Check its permissions, then reconnect the source.
If your sync is failing or data looks wrong, see the Data warehouse troubleshooting guide. If that doesn't help, contact support – we're happy to help.