Linking Quo as a source
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Contents
This source is currently in alpha. The interface and available tables may change.
The Quo connector syncs phone numbers, users, contacts, and more into the PostHog data warehouse, so you can analyze them alongside your product data.
Prerequisites
Credentials that can read the data you want to sync. PostHog only reads data, so read access is enough.
Adding a data source
- In PostHog, go to the Sources tab of the data pipeline section.
- Click + New source and click Link next to this source.
- Enter your credentials (see Configuration below) and click Next.
- Select the tables you want to sync, choose a sync method and frequency, then click Import.
Once the syncs are complete, you can start querying this data in PostHog.
Enter your Quo API key to pull your Quo (formerly OpenPhone) data.
You can generate an API key in your Quo workspace settings, under the API tab. You need workspace owner or admin access to do this.
You'll be asked for:
- API key
Sync modes
Each table can be synced in one of several modes, depending on what the source supports:
- Webhook (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
- Incremental – only new or updated rows are synced on each run, using a cursor field (such as an
updated_attimestamp). Cheaper than a full refresh, but deletes aren't captured. - Append only – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
- Full refresh – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.
See sync methods for a full explanation of how each mode works and how to choose between them.
All Quo tables are full refresh. Each sync replaces the contents of the table.
Configuration
| Option | Type | Required |
|---|---|---|
API key | password | Yes |
Supported tables
| Table | Description | Sync method | Incremental field | Primary key |
|---|---|---|---|---|
phone_numbers | The phone numbers in your Quo workspace, with the users assigned to each. | Full refresh | — | — |
users | The members of your Quo workspace. | Full refresh | — | — |
contacts | The contacts in your Quo workspace, including their default and custom fields. | Full refresh | — | — |
contact_custom_fields | The user-defined custom fields available on contacts in your Quo workspace. | Full refresh | — | — |
conversations | The call and message conversations in your Quo workspace, one per phone number and participant set. | Incremental, Full refresh | createdAt, updatedAt | — |
calls | The calls made and received on your Quo phone numbers. | Incremental, Full refresh | createdAt | — |
messages | The text messages sent and received on your Quo phone numbers. | Incremental, Full refresh | createdAt | — |
Troubleshooting
- If the connection fails with an authorization error, the API key is wrong, expired, or has been revoked. Create a new one, then reconnect the source.
- If a table syncs no rows, the credential may not have access to that data. Check its permissions, then reconnect the source.
If your sync is failing or data looks wrong, see the Data warehouse troubleshooting guide. If that doesn't help, contact support – we're happy to help.