Linking Hightouch as a source

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Alpha release

This source is currently in alpha. The interface and available tables may change.

The Hightouch connector syncs syncs, sync runs, models, and more into the PostHog data warehouse, so you can analyze them alongside your product data.

Prerequisites

Credentials that can read the data you want to sync. PostHog only reads data, so read access is enough.

Adding a data source

In PostHog, go to the Sources tab of the data pipeline section.
Click + New source and click Link next to this source.
Enter your credentials (see Configuration below) and click Next.
Select the tables you want to sync, choose a sync method and frequency, then click Import.

Once the syncs are complete, you can start querying this data in PostHog.

Enter a Hightouch API key to sync your syncs, sync runs, models, sources, and destinations.

You can create an API key in Hightouch under Settings → API keys. Only workspace admins can create API keys, and the key is shown once at creation.

You'll be asked for:

API key

Sync modes

Each table can be synced in one of several modes, depending on what the source supports:

Webhook (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
Incremental – only new or updated rows are synced on each run, using a cursor field (such as an updated_at timestamp). Cheaper than a full refresh, but deletes aren't captured.
Append only – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
Full refresh – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.

See sync methods for a full explanation of how each mode works and how to choose between them.

All Hightouch tables are full refresh. Each sync replaces the contents of the table.

Configuration

Option	Type	Required
`API key`	password	Yes

Supported tables

Table	Description	Sync method	Incremental field	Primary key
`syncs`	Syncs define how data from models is mapped to destinations. Each time a sync runs, Hightouch calculates the rows that changed since the last run and syncs them to the destination.	Full refresh	—	—
`sync_runs`	One row per execution of a sync: its status, row counts, and timing. Runs are fetched per sync and carry the parent sync id in `sync_id`.	Incremental, Full refresh	startedAt	—
`models`	Models define the data to pull from a source, via raw SQL, a table reference, a dbt model, or a visual (audience) query.	Full refresh	—	—
`sources`	Sources are the databases and warehouses Hightouch reads data from (e.g. Snowflake, BigQuery, Postgres).	Full refresh	—	—
`destinations`	Destinations are the SaaS tools and services Hightouch syncs data into (e.g. Salesforce, HubSpot, Google Ads).	Full refresh	—	—

Troubleshooting

If the connection fails with an authorization error, the API key is wrong, expired, or has been revoked. Create a new one, then reconnect the source.
If a table syncs no rows, the credential may not have access to that data. Check its permissions, then reconnect the source.

If your sync is failing or data looks wrong, see the Data warehouse troubleshooting guide. If that doesn't help, contact support – we're happy to help.